Accessing Form Submissions

Accessing Form Submissions

This article will show you how to access Form SubmissionsBefore we begin, it’s important to understand the different types of forms available in your Hive, which can be broken down into 2 different types: Basic Contact Forms and Custom Forms.


Basic Contact forms are pre-built widgets that can be added to any page directly through the webpage builder/editor. 

Custom Forms are forms that allow you to enable additional settings and add custom fields, which can then be embedded on a webpage. These consist of 3 sub-types: 
GenericLead Intake, and User. Click HERE to learn more about custom forms. 

Accessing Form Submissions

  1. To access Custom Form Submissions, go to People (CRM) >> Manage Forms.


  2. Next, click on the name of the Form you want to see the submissions for >> then click on the submission you’d like to view from the list. 




  3. You can also view custom form submissions on an individual basis by going to People (CRM) >> View Everyone >> search for/select the user by clicking on their name or email >> then click on the Forms tab from their profile. 



Form Survey Report

Custom forms have an additional reporting section, referred to as the Form Survey Report, that shows how people responded, breaking down each answer by the percentage and number of submissions that selected it. To access the Form Survey Report: 
  1. Go to People CRM >> Manage Forms


  2. Next, locate the desired form and click on the pie graph icon associated to it, which will open up the Form Survey Report. To generate a report, click into the Start/End Date fields and add your desired dates (you can leave the end date field blank to have it default to the current date) >> then click the magnifying glass to execute the search. 


  3. You will then be provided with a breakdown of how people responded to each field/answer by the percentage and number of submissions that selected it. 


We hope this helps, but please feel free to reach out to success@myfithive.com with any additional questions you may have.