Accessing Form Submissions

Accessing Form Submissions

This article will show you how to access Form Submissions. Before we begin, it’s important to understand the different types of forms available in your Hive, which can be broken down into 2 different types: Basic Contact Forms and Custom Forms.


Basic Contact forms are pre-built widgets that can be added to any page directly through the webpage builder/editor. 

Custom Forms are forms that allow you to enable additional settings and add custom fields, which can then be embedded on a webpage. These consist of 3 sub-types: Generic, Lead Intake, and User. Click HERE to learn more about custom forms. 

Accessing Form Submissions

  1. To access Custom Form Submissions, go to People (CRM) >> Manage Forms.


  2. Next, click on the name of the Form you want to see the submissions for >> then click on the submission you’d like to view from the list. 




  3. You can also view custom form submissions on an individual basis by going to People (CRM) >> View Everyone >> search for/select the user by clicking on their name or email >> then click on the Forms tab from their profile. 



Form Survey Report

Custom forms have an additional reporting section, referred to as the Form Survey Report, that shows how people responded, breaking down each answer by the percentage and number of submissions that selected it. To access the Form Survey Report: 
  1. Go to People CRM >> Manage Forms. 


  2. Next, locate the desired form and click on the pie graph icon associated to it, which will open up the Form Survey Report. To generate a report, click into the Start/End Date fields and add your desired dates (you can leave the end date field blank to have it default to the current date) >> then click the magnifying glass to execute the search. 


  3. You will then be provided with a breakdown of how people responded to each field/answer by the percentage and number of submissions that selected it. 


We hope this helps, but please feel free to reach out to success@myfithive.com with any additional questions you may have.

    • Related Articles

    • How to Create a Custom Form

      This article will guide you through the steps to set up a Custom Form. Before we begin, please note that a custom form must contain additional fields/info other than basic contact information. If you simply want to collect basic contact information, ...

    • How to Export Custom Form Submissions

      This article will show you How to Export Custom Form Submissions from your Hive. If you’re unfamiliar with custom forms please feel free to check out the How to Create a Custom Form support article. To begin, go to People (CRM) >> Manage Forms >> ...

    • Form Widget

      This article will provide details on how to add/edit the Form widget on a web page. Before we begin, let’s cover a couple of key terms to help you better understand what they’re in reference to as you navigate your way through this article. ...

    • People (CRM): View Everyone: Forms Filter

      This article will show you how to use the Forms Filter in People (CRM) >> View Everyone. This is a convenient way to search for users who filled out Custom Forms or Basic Contact Forms in the event that the form they filled out didn’t have a tag ...

    • Contact Form Widget

      This article will provide details on how to add/edit the Contact Form widget on a web page. Before we begin, let’s cover a couple of key terms to help you better understand what they’re in reference to as you navigate your way through this article. ...