Automations: Payment Receipts
This article will show you how to enable the Payment Receipt automation in your Hive. Before we begin, please note that if enabled the Payment Receipt automation will be sent along with any other active automation. For example, if you have the Membership Renewed automation enabled as well, the end user will receive the membership renewal confirmation email as well as the payment receipt email. Additionally, the Payment Receipt automation includes receipts for all payment method types, such as cash, check, ACH, and credit card.
To begin, go to Communicate >> Automate Emails/Texts.
Next, scroll down to the General/Sales section and select Payment Receipt.
Next, check “Yes” underEnabled? to activate this automation.
You can then edit the message of the automation as desired. As a reminder, the Notebook icon to the right of the message editor has tokens you can add to the message, which will auto-populate the corresponding information once the email has been sent to the end user.
Once you have finished editing your message, select Set Content, then click Save to complete the process.
We hope this helps, but as always please feel free to reach out to success@myfithive.com with any additional questions you may have.
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