This article will show you how to manually sign up a user for a membership. If you’re new with FitHive and have yet to launch, please note that we typically help you set up your current members with their memberships in your Hive during the onboarding process. If, for any reason, this wasn’t done prior to launching there is an Initial Membershiptool available that gives you the ability to set up multiple users with their memberships at once instead of having to add them individually.
To begin, go toPeople (CRM) >> View Everyone >> then search for and select the user you want to add a membership to.
Next, click on the Membershipstab>> then select Add new membership.
From here, use the Membership Type dropdown to select the membership type you want to add to the user.
The default settings for the membership type selected will then appear. More often than not, you’ll select “Yes, apply selected” to apply these settings to the membership, but please note that as an admin you have the ability to make any changes to it as needed.
When you’re ready to complete the process, click Signup for Membership at the bottom of the settings.
We hope this helps, but please feel free to reach out to success@myfithive.com with any additional questions you might have.
This article will show you how to add/edit membership types in your Hive. To begin, go to Memberships >> Add/Edit Types. In this example, we’ll start with creating a new membership type, which you can do by selecting Add Type. From here, you’ll start ...
This article will show you how to manually cancel a user’s membership. To begin, go to People (CRM) >> View Everyone >> then search for and select the user you want to add a membership to. Next, click on the Memberships tab>> then locate the ...
This article will show you how to navigate a user’s profile in your Hive, which is a quick way to view information, such as their account details, class history, memberships, and more for a specific user. To begin, go to People (CRM) >> View Everyone ...
This article will show you how to manually add a credit/debit card to a user’s profile in your Hive. Before we begin, please note your Hive must be connected to your Stripe account before adding credit/debit cards. Automated Clearing House (ACH) ...
Watch the video above, or follow the steps below to learn how to manually add a user to your Hive. 1. To begin, go to People (CRM) >> View Everyone >> Add User. 2. Next, simply fill in the available fields with the information you have. Please note ...