Waivers
This article will show you how to set up waivers, how members can access/sign them, and how admins can review them once they've been signed. Before we begin, please note that waivers are user-specific and will only be available for users/members to sign through their online account.
Creating a Waiver
- To begin, go to Settings >> select Available Waivers from the Waivers section >> then select Add Waiver.
- Next, add a Name >> leave Active set to Yes, which will make it available for users to review and sign through their account >> then choose if the waiver is Required or not. If you set the waiver as required there are additional settings you can enable that will prevent class registrations and/or check-ins for users with unsigned waivers, which you can learn more about in the Waivers Class Restrictions support article.
- You can then add the details/content of your waiver in the Waiver Content box and edit as needed.
- Once you've finished setting up your waiver, click Save to complete the process.
How Users Can Review/Sign Waivers
- Users/members can access waivers from their online account (they must be logged in) by clicking on the Waivers link from their member dashboard.
- Users/members can click the Sign option to review and sign any waiver as needed.
Reviewing Signed Waivers
- Go to Settings >> scroll down to the Waivers section and select Signatures for all waivers, which will provide you a full list of all signed waivers.
- To view a signed waiver, click on the Waiver Name next to the applicable user.
- You will then be provided with the complete details of the signed waiver.
We hope this article has helped you become more familiar with how to utilize waivers through your Hive, but please feel free to reach out to success@myfithive.com with additional questions/feedback you may have.
Related Articles
Waivers - Class Restriction
Your Hive has the ability to prevent members with unsigned waivers from registering and/or checking into a class. Please note that waiver(s) must be set as required in its default settings. To access these settings: Go to Settings >> General Settings ...Open Account Registration
This article will go over the Open Account Registration settings from the General Settings section of your Hive. If enabled, this setting will allow the creation or activation of an account so that a person could go from existing lead or no account, ...How to Navigate a User Profile
This article will show you how to navigate a user’s profile in your Hive, which is a quick way to view information, such as their account details, class history, memberships, and more for a specific user. To begin, go to People (CRM) >> View Everyone ...How to Set Up/Connect Sub Accounts
This support article will show you how to set up/connect sub accounts to a primary account/user. Before we begin, please note that this is a new option that will have additional updates rolled out in phases, with this being phase one. As such, the ...